WordPress Directory

Best Chat WordPress Plugins

7 plugins · 1.4M combined installs · 4.7/5 avg rating

Live chat plugins for WordPress embed real-time messaging widgets into a site's front end, connecting visitors instantly with support agents, sales reps, or automated chatbot flows. They typically include offline message capture, chat transcript storage, canned response libraries, and visitor tracking data such as current page and referral source to give agents useful context before responding. E-commerce businesses looking to recover hesitant shoppers, SaaS companies providing technical support, and service businesses qualifying leads all benefit from a well-configured chat plugin. Top-tier options in this category integrate with helpdesk platforms like Intercom, Zendesk, Tidio, and Crisp, enabling a unified inbox across chat, email, and social channels.